Top 5 invoice clerk interview questions with detailed tips for both hiring managers and candidates.
Also known as billing clerks, invoice clerks maintain and update clients’ financial records, send invoices and monthly statements, and track payments to recover outstanding fees. Invoice clerks resolve account discrepancies, report irregularities to the financial head, and answer and resolve all queries.
When interviewing invoice clerks, the most suitable candidates will demonstrate in-depth knowledge of accounting software packages, mathematical ability, and a keen eye for detail. Be wary of candidates who do not appear to be driven and meticulous.
Interview Questions for Invoice Clerks:
1. What experience do you have working with accounting software?
Evaluates the candidate’s working knowledge of accounting software.
2. What is the best way to keep records of invoices?
Assesses the candidate’s organizational skills and determination to keep accurate records.
3. How would you solve an invoice discrepancy with a client?
Highlights the candidate’s level of professionalism and conflict resolution skills.
4. What steps do you take to stay up-to-date with financial laws and regulations?
Evaluates the candidate’s determination to keep abreast of laws governing finance.
5. What qualities do you think are the most important as an invoice clerk?
Assesses the candidate’s understanding of the qualities required to excel as an invoice clerk.
